Last updated: April 24, 2021
From everyone at TollSpot, thank you for using our products! We are a small startup and like to keep things simple.
When we say “Company”, “we”, “our”, or “us” in this document, we are referring to TollSpot.
When we say “Services”, we mean any product created and maintained by TollSpot. That includes TollSpot (all versions), whether delivered within a web browser, desktop application, mobile application, or another format.
When we say “You” or “your”, we are referring to the people or organizations that own an account with one or more of our Services.
Sometimes we change the pricing structure for our products. When we do that, we tend to exempt existing customers from those changes. However, we may choose to change the prices for existing customers. If we do so, we will give at least 90 days notice and will notify you via the email address on record. We may also post a notice about changes on our websites or the affected Services themselves.
We design our Services with care, based on our own experience and the experiences of customers who share their time and feedback. However, there is no such thing as a service that pleases everybody. We make no guarantees that our Services will meet your specific requirements or expectations.
We also test all of our features extensively before shipping them. As with any software, our Services inevitably have some bugs. We track the bugs reported to us and work through priority ones, especially any related to security or privacy. Not all reported bugs will get fixed and we don’t guarantee completely error-free Services.
Our Service relies on data provided by third party services (Toll Authority, your Vehicle Reservation System, Credit Card Processors, Telematics providers, etc). You may direct us to retrieve your information maintained by these third party services on your behalf. TollSpot cannot review the Account Information for accuracy, legality or non-infringment. TollSpot is not responsile for the Account Information or products and services offered by or on third-party sites.
By submitting third party usernames, passwords and other login information, you are licensing that content to TollSpot for the purpose of providing you the Service. TollSpot may use and store the content in accordance with this Agreement and our Privacy Statement. You represent that you are entitled to submit it to TollSpot for use of this purpose, without any obligation by Tollspot to pay any fees or be subject to any restrictions or limitations. By using the Service, you expressly authorize Tollspot to access your Account Information maintained by the identified third partyies, on your behalf as your agent, and you expressly authorize such third parties to disclose your information to us.
For purposes of this Agreement and solely to provide the Account Information to you as part of the Services, you grant Tollspot as your agent, to access third party sites, retrieve and use your information with the full power and authority to do and perform each thing necessary in connection with such activities, as you could do in person.
YOU ACKNOWLEDGE AND AGREE THAT WHEN TOLLSPOT IS ACCESSING AND RETRIEVING ACCOUNT INFORMATION FROM THIRD PARTY SITES, TOLLSPOT IS ACTING AS YOUR AGENT, AND NOT AS THE AGENT OF OR ON BEHALF OF THE THIRD PARTY THAT OPERATES THE THIRD PARTY SITE. You understand and agree that the Services are not sponsored or endorsed by any third parties accessible through the Services. TollSpot is not responsible for any payment processing errors or fees or other Services-related issues, including those issues that may arise from inaccurate account information.
Tollspot will not be responsible for loss of profits, goodwill, or other intangible losses from delayed or incorrect data from third party services.
You are responsible to inform your customers the use of this Service. You are responsible to let your customer know TollSpot will charge their payment on file for toll charges and other incidentals at a future date. When payment details are not on file, you are responsible to let your customer know they may receive a link to pay for the charges via email or text.
You are also responsible to let your customer know TollSpot will send them a receipt by email or text after a successful charge, and text or data rates may apply to their phone service.
Our system depends on having accurate data and you are also responsible to keep your fleet information uptodate along with proper reservation data. Inaccurate data may lead to wrong charges to your customer.
We mention liability throughout these Terms but to put it all in one section:
You expressly understand and agree that the Company shall not be liable, in law or in equity, to you or to any third party for any direct, indirect, incidental, lost profits, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Services; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Services; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to this Terms of Service or the Services, whether as a breach of contract, tort (including negligence whether active or passive), or any other theory of liability.
In other words: choosing to use our Services does mean you are making a bet on us. If the bet does not work out, that’s on you, not us. We do our darnedest to be as safe a bet as possible through careful management of the business; investments in security, infrastructure, and talent. If you choose to use our Services, thank you for betting on us.
If you have a question about any of the Terms of Service, please contact our Support team.
Adapted from the Basecamp open-source policies / CC BY 4.0
Not sure exactly what we’re looking for or just want clarification? We’d be happy to chat with you and clear things up for you. Anytime!
5900 Balcones Drive
Austin, TX 78731